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The
Center can provide expert consulting support to strengthen your abilities at the
negotiating table. What makes our negotiation consulting and training programs
unique is that they are based on practical experience and knowledge of the most
current research. This enables our Associates to impart not only effective skills
training, but a comprehensive understanding of why and when those skills work.
Our
consultations and training workshops are most useful in helping negotiating teams prepare for upcoming
bargaining sessions, plan for dispute prevention sessions, or
facilitate sessions that help departments work more
effectively together. We provide direct advice and consultations in support of negotiation
preparation, strategy and counterstrategy development, situational assessments, creativity
approaches, problem-solving techniques, and trust-building methods.
As
is appropriate for each engagement, we develop interdisciplinary teams of experts to
combine specialists in conflict management and negotiation with specialists in the fields
of strategic planning, operations, and organizational development.
Negotiation
Training Workshops: Our training workshops
provide pragmatic techniques that you can put to use immediately. They are based on
our unique system of eight core negotiation competencies that will strengthen your
abilities as a negotiator. The Center's approach draws upon 25 years of first-hand
experience and state-of-the-art research in the field of negotiation. Our support
will help your organization achieve its objectives through negotiations and help you
develop sustainable relationships with your partners both here and overseas.
Negotiation
Strategy Support: The Negotiation Center can
provide detailed and expert advice on how to approach an upcoming negotiation so that you
are fully prepared and are ready to achieve your goals. Our support includes a
comprehensive assessment of the situation, a clear assessment of your objectives and
preferences, the anticipated goals and strategies of the other side, an evaluation of
strategy/tactic options, the likely responses to your actions, and how to respond to the
other side's strategies. Most importantly, our assessments will help you identify
effective formulas that can serve as the basis for comprehensive agreements.
Comprehensive
Negotiation Approaches: We can help you embed
negotiation approaches into your organizational cultures. This requires more than a few
isolated training workshops. It means integrating these approaches into the way an
organization thinks and operates, both internally and externally -- with the goals of
reducing disputes and seeking agreement and cooperation. To accomplish these objectives
requires a synthesis of conflict management and negotiation expertise with operations,
strategic planning and organizational development skills. We are capable of
orchestrating such a comprehensive integration of skills.
Follow-Up
Support: We feel very strongly about the
importance of follow-up consulting and training. Basic training is only the start for
strengthening skills and embedding conflict management and negotiation into the
organizational culture. After training, participants often need one-on-one support to put
what they have learned into practice. We offer such follow-up support for managers or
groups that are involved in upcoming negotiating or conflict management activities. We can
also provide refresher workshops and "tips" newsletters to keep learned skills
and knowledge vital.
Dispute
Management Systems: The design and
implementation of dispute management systems is an increasingly important way of
keeping the spirit and reality of conflict management and negotiation alive in an
organization. We can provide consulting support to management that will institutionalize
effective approaches to resolve disputes within the organization and conduct negotiations
with other organizations. This could take the form of developing an ombudsperson’s
office, instituting third party mediation or designing particular procedures to regularly
process disputes or grievances.
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